The pace at which you’re doubling in size basically means that every six months you are planning for another organization. The flipside of that is that we now don’t have any plans that will work for the company six months from now either.


Devin Turner (@datsquire) - Profile Photo



Engineering Leadership


We’ve been doubling the amount of people in our product engineering over the past few years, and you just can’t do the same things you used to do.

We use Slack for communication. There is a lot of communication there but over time realized, especially for more technical matters, that it’s not a very good design decision tracking tool.

We started putting some processes and tools in place to help with that. For example, there’s a very good set of blog posts from Juan Pablo Buriticá, who is VP of Engineering at Splice, about using RFCs internally within your companies – similar to what you’d in an open source model – to model design decisions and keep traceability - DAMIAN SCHENKLEMAN

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Personal Connection

A sense of connection and belonging are sentiments that are helpful for building “affective trust” – a form of trust based on emotional bond and interpersonal relatedness.

It varies from the “cognitive trust” – which springs from reliability and competence. Both are influential to performance, but affective trust tends to be more salient for a team at the beginning of a relationship, according to studies.



Jason Warner: The easiest way to know that there's mistrust happening is largely that you're hearing things FROM others ABOUT others. If that makes any sense?

"Great minds talk about ideas, small minds, average minds talk about events and small minds talk about people." - Eleanor Roosevelt

If your organization is talking about the ideas of your organization, I think you've got as healthy an organization you've ever possibly hoped for.

... that's capable of executing in a remote setup:

  • Hire doers: they will get stuff done even if they are working from a secluded island.
  • Hire people you can trust. And trust the people you hire;
  • Hire people who cand write: communication is one of the most important parts of a remote team - good writers are critical to a team's success.
  • Hire people who are ok without a social workplace.

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