Collaboration over competition
- During the confrontation, refrain from attacking the other person's character and keep the focus on your feelings. Confrontation shouldn't be a competition between who's right and wrong.
- Express what you think and how you feel in a respectful manner. Remember that if you were being accused of something, it doesn't feel good either.
- Take responsibility for what you have done wrong or could have done better in the situation and work together towards a mutually beneficial solution.
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