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“I can’t do it, but X might be interested”
It is tempting to think that our help is uniquely invaluable, but often people requesting something don't really care if we're the ones who help them- as long as they get the help.
1.11K
4.17K reads
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The Awkward Pause
Use awkward pauses as a tool to say no. When a request comes to you (this works only in person), just pause for a moment. Count to three before delivering your verdict.
1.38K
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Using E-mail Bouncebacks
Using email bouncebacks is the most socially acceptable “no” there is. It doesn't mean you're telling them that you don't want to respond to them. It only states that you can't reply for a certain period of time.
1.02K
5.02K reads
“Half of the troubles of this life can be traced to saying yes too quickly and not saying no soon enough.”
JOSH BILLINGS
1.66K
12.8K reads
Saying "No" With Humor
Saying "no" with humor will lessen the awkwardness and will lighten up the atmosphere.
1.09K
5.58K reads
“Let me check my calendar and get back to you”
It gives you the time to pause and reflect and ultimately reply that if you are or are not available. It enables you to take back control of your own decisions rather than be rushed into a “yes” when you are asked.
1.23K
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“Yes. What should I deprioritize?”
Saying no to a senior leader at work is almost unthinkable, even laughable, for many people. However, when saying yes is going to compromise your ability to make the highest level of contribution to your work, it is also your obligation. In this case it is not only reasonable to say no, it...
1.28K
4.69K reads
The Soft "No" ("No, But")
E-mail is also a good way to start practicing saying "no but" because it gives you the chance to draft and redraft your "no" to make it as graceful as possible. Plus, many people find that the distance of e-mail reduces the fear of awkwardness.
1.12K
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“You are welcome to X. I am willing to Y”
This is a particularly good way to navigate a request you would like to support somewhat but cannot throw your full weight behind. I particularly like this construct because it also expresses a respect for the other person's ability to choose, as well as your own. It reminds both parties o...
1.12K
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"The difference between successful people and really successful people is that really successful people say no to almost everything."
WARREN BUFFETT
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You don't know if you're an independent thinker
People often don't really know if they're conventional thinkers or independent thinkers.
- Independent ones think they're conventional because they're unaware of how most people think.
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Avoiding our problems
Pretending we don't have any issues can be a form of denial. We want everyone to think we're doing great because we're afraid of the embarrassment and judgment that might come if people knew we're struggling. We also ignore our problems because they're overwhelming, and we don't ...
How do I find your "who"
Marketers may fall into the trap that they think they want to sell to everyone. If Coke and Nike sell to everyone, they think they should sell to everyone.
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