7 Ways to Improve Your Ability to Deliver Criticism

  1. It’s much easier to correct a minor issue than a major one. So once you see something, say something.
  2. The only negative feedback is feedback that doesn’t support future improvement.
  3. If you cannot think of a way to give your criticism so that it supports future improvement, then keep it to yourself until you can.
  4. People don’t care how much you know until they know how much you care.
  5. First agree on the facts. Then discuss the impacts.
  6. Focus on the behaviors and what someone did rather than what type of person you imagine him or her to be.
  7. People are much more committed to a solution if they own it.

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