In friendships, characteristics such as honesty and kindness often foster trust and understanding. The same characteristics are important in workplace relationships. When you’re working with others, approach your interactions with a positive attitude, keep an open mind and ask questions to help y...

Different styles of communication are appropriate in different situations. To make the best use of your communication skills, it’s important to consider your audience and the most effective format to communicate with them.

For example, if you are communicating with a potential employer, it’...

When you’re speaking, it’s important to be clear and audible. Adjusting your speaking voice so you can be heard in a variety of settings is a skill and it’s critical to communicating effectively. Speaking too loudly may be disrespectful or awkward in certain settings. If you’re unsure, read...

Communication skills are the abilities you use when giving and receiving different kinds of information. Some examples include communicating new ideas, feelings or even an update on your project. Communication skills involve listening, speaking, observing and empathising. It is also helpful to un...

A great deal of communication happens through nonverbal cues such as body language, facial expressions and eye contact. When you’re listening to someone, you should be paying attention to what they’re saying as well as their nonverbal language. By the same measure, you should be conscious o...

Strong communicators can accept critical feedback and provide constructive input to others. Feedback should answer questions, provide solutions or help strengthen the project or topic at hand

A well-written resume is a demonstration of strong communication skills. Ensure that your resume is structured appropriately and free of spelling and grammar errors. Additionally, you may also want to include some positive communication skills in your resume skills section, especially if th...

In the workplace, people are more likely to respond to ideas that are presented with confidence. There are many ways to appear confident such as making eye contact when you’re addressing someone, sitting up straight with your shoulders open and preparing ahead of time so your thoughts are p...

Empathy means that you can understand and share the emotions of others. This communication skill is important in both team and one-on-one settings. In both cases, you will need to understand other people’s emotions and select an appropriate response. For example, if someone is expressing an...

You will use your communication skills in every step of the job search and on the job. Everything from your resume to the job interview and beyond will require different types of communication skills. Here are a few ways you can highlight those skills at each step.

Your cover letter is a great opportunity to elaborate on your communication skills. While you can talk more directly about how effectively you communicate here, your cover letter is one of the employer’s first impressions of your skills. You will want to make your cover letter brief, well-w...

A key aspect of respect is knowing when to initiate communication and respond. In a team or group setting, allowing others to speak without interruption is seen as a necessary communication skill. Respectfully communicating also means using your time with someone else wisely—staying on topi...

Whether you’re returning a phone call or sending a reply to an email, fast communicators are viewed as more effective than those who are slow to respond. One method is to consider how long your response will take. Is this a request or question you can answer in the next five minutes? If so,...