Jobs to be done - Deepstash

Jobs to be done

The core idea is that a job is what an individual, say your customer or prospective customer, wants to accomplish in a given circumstance. The circumstances themselves are more important than product attributes, technologies, etc. And good products or features solve problems that had only poor or inadequate solutions before.

For PMs, understanding the "jobs" their customers want to "hire" their product for is a critical guide for knowing what to build, how to build it and how to market it.

Clayton Christensen explaining the jobs to be done framework

3

12 reads

CURATED FROM

IDEAS CURATED BY

The idea is part of this collection:

Leading in Product Management

Learn more about marketingandsales with this collection

How to align stakeholders

Best practices in product management leadership

How to create value together

Related collections

Similar ideas to Jobs to be done

What Is Jobs To Be Done Theory

What Is Jobs To Be Done Theory

JOBS-TO-BE-DONE is a perspective β€”Β a lens through which you can observe markets, customers, needs, competitors, and customer segments differently, and by doing so, make innovation far more predictable and profitable.

  • Markets aren’t defined around products, but groups of people trying t...

Focusing On Customer Problems

The primary focus has to be on the problems faced by customers. Instead of features, one can opt to provide themes, based on what the customer wants and what problem is solved.

Themes are a promise to solve problems not to build features. Once you’ve truly understood customer prob...

The Story Strategy Blueprint

The Story Strategy Blueprint

It ensures that the needs and wants of your customer remain front and center as you develop products and services and make plans to bring those ideas to life.Β 

  • Step 1: Story: Think about who the customer is beyond the basic demographic information. Des...

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

β€”

100+ Learning Journeys

β€”

Access to 200,000+ ideas

β€”

Access to the mobile app

β€”

Unlimited idea saving

β€”

β€”

Unlimited history

β€”

β€”

Unlimited listening to ideas

β€”

β€”

Downloading & offline access

β€”

β€”

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates