Test / Implement - Deepstash
Onboarding Matters

Learn more about personaldevelopment with this collection

How to create a successful onboarding process

Why onboarding is crucial for customer retention

How to measure the success of onboarding

Onboarding Matters

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Test / Implement

  1. Allow users to Drive Experience 
  2. Agile - Lean - Iterative - MVP 


540 reads


Steve Eppinger

You have to immerse yourself in the problem


747 reads

Start to Gather Insights

  1. Practicing Empathy
  2. Observation
  3.  Interviewing


400 reads

Build Scrappy Prototypes

  1. Iterate - Measure - Learn 
  2. Learn About Unmet Needs


348 reads

Jakob Nielsen

a wonderful interface solving the wrong problem will fail.


2.48K reads

Key Questions

  1. Feasible
  2. Viable
  3. Desirable 


443 reads

5 Stages of Design Think

  1. Empathy 
  2. Define 
  3. Ideate 
  4. Prototype 
  5. Test and Implement 


754 reads

Challenges of Innovation

  1. Customer Unmet Needs 
  2. Diverse Voices in solution 
  3. Lower risks and costs 
  4. Easier to kill the creative ideas than to kill the incremental ones.
  5. Employee buy-in.


1.48K reads


  1. Past, Present, and Future
  2. Three Types of Research
  3. generative : Find the New; Needs 
  4. evaluative : Feedback; iterate Forward 
  5. validating : Current happening


712 reads

How to Get Started

  1. Start to Gather Insights
  2. Build Scrappy Prototypes 
  3. Turn Problems into Questions 
  4. Research to Understand 


657 reads

Turn Problems into Questions

When faced with how to improv retention rates

How can we make a better employee experience?



397 reads

Lateral Thinking

Edward De Bono 

Great Book for Ideation 

challenging assumptions


617 reads


  1. Suspend Judgment
  2. Creative Crazy 
  3. Recombine Remix 
  4. Different people 


500 reads

4 Principles of Design Thinking

  1. User / Human Centered : 
  2. Flexibility : Embrace Change : Perpetual Beta 
  3. Creative Energies: Propel Innovation 
  4. Doing Centric


1.31K reads


  1. What your users do, say, think, and feel.
  2. What are their Outcome Expectations 
  3. ‘what motivates or discourages users?’ 
  4. ‘where do they experience frustration?’ 


626 reads

Design Think Foundations

Suspend judgment 

  1. Go Wild! 
  2. Up Creativity Before Down Selection 
  3. Avoid Local optimas and Sequence Time Bias 
  4. Prototype Test Refine 
  5. Iteration 
  6. Fail Fast Learn Faster 
  7. Implement


896 reads


  1. JTBD: jobs to be done 
  2. needs; unmet Needs >> Opportunities 
  3. common patterns Across Users 


555 reads

Doing Centricity

Google method to generate and scale ideas

  1. Experiment 
  2. Measure / Learn 
  3. Share 
  4. Scale 


1.03K reads


  1. What are the components to the solution
  2. Tactile / Modules / MVP 


412 reads

Charles Kettering

If you have always done it that way, it is probably wrong.


499 reads




Founder startup, analytics, creative thinking

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