Complex projects are impossible to successfully plan for. These rules can help:
Take small steps. In an experimental approach to social change, presume that we cannot know the consequences of our interventions in advance.
Favor reversibility. Prefer interventions that can easily be undone if they turn out to be mistaken.
Plan on surprises. Choose plans that allow the largest accommodation to the unforeseen.
Plan on human inventiveness. Always plan under the assumption that those who become involved in the project later will have or will develop the experience and insight to improve on the design.
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