Ideas from books, articles & podcasts.
The key for the unhappy leader is to convey their feelings of discontent in ways that will evoke an emotional reaction in their employees, capturing their attention and heightening “the immediate pressures of reality.”
But it’s essential to evoke the right response–no...
Competent leaders appreciate the importance of emotion regulation and rather than simply get upset or angry with employees they might convey their impatience or frustration. Those are legitimate reactions, but they’re often less effective than disappointment.
The frustrated or impat...
This is where a leader’s ability to say, “I’m disappointed” can be so powerful.
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