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How to Give Feedback People Can Actually Use
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Strategic developmental feedback
Strategic developmental feedback requires careful thought and insightful construction, in order to help someone learn and improve. It should be:
- Big-picture focused
- Organizationally aligned: it should take into consideration the values of your organization
- Behavioral and specific (should be clear and based on real accomplishments)
- Factual, not interpretive
- Both positive and negative (both positive and negative feedback work and fuel for real change)
- Focused on patterns, not on specific events
- Linked to impact.
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Feedback
Feedback provides an opportunity to gain insights about a person's personal and professional actions.
Without feedback, we will move in the same direction without realizing our shortcomings. ...
Types of feedback
- Positive vs. negative. Positive feedback confirms that someone is taking good action, while negative feedback shows what actions need to be corrected.
- Formal vs. informal. Formal feedback is given on a set schedule, and informal feedback is short and follows after an action or event.
- Annual vs. monthly
- Verbal vs. written
- Manager vs. peer
Effective feedback
- Objective. Don't let your personal feelings get in the way.
- Timely. Feedback should follow when the event is still fresh.
- Constructive. Give respect and show that you have their best interests in mind.
- Actionable. Feedback must include immediate next steps.
- Warranted. Give your employees room for mistakes and learn from them.
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“Most executives cannot articulate the objective, scope, and advantage of their business in a simple statement. If..."
David Collis - Harvard Business School professor
Invite Dissent To Build Others’ Commitment
An executive needs those she leads to translate strategic insights into choices that drive results. For people to commit to carrying out an executive’s strategic thinking, they have to both understand and believe in it. But repeated explanations don’t necessarily increase people’s understanding and ownership of strategy. Making them discuss the pros and cons of it make it so the problem is better understood and flaws are identified and fixed increasing ownership for success.
Identify The Strategic Requirements Of The Job
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The Pressure Of Time
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Sustainable Productivity
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