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The Making of a Manager

The Making of a Manager

by Julie Zhuo

JULIE ZHUO

Your role as a manager is not to do the work yourself, even if you are the best at it, because that will only take you so far. Your role is to improve the purpose, people, and process of your team to get as high a multiplier effect on your collective outcome as you can.

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Management is the belief that you don't have to do everything yourself or even know how to do everything. 

All managers share a common purpose - that of helping a group of people achieve a common goal.

The job of a manager:

  • Bu...

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Leadership is the skill of being able to help guide and influence people.

A manager is a role.

For a manager to be effective, she should be a leader. But a leader doesn't have to be a manager. The job as a manager is to empower your team to find solut...

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All the tasks that a manager has to do can be put into one of three categories:

  1. Purpose - the outcome your team is trying to accomplish. It is also known as the why. Your job as a manager is to ensure your team knows what success looks like and care about achi...

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Feedback is a powerful tool to help your team grow.

  • Ensure that feedback is specific and actionable.
  • Clarify what success looks and feels like. 
  • The next steps. Instead of suggesting the next steps, empower your team to learn on their own. Ask what they think the next s...

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A great manager needs to get a deep knowledge of their strengths, values, comfort zones, blind spots, and biases. If you don't know how to manage yourself, you won't have a good handle on how to best support your team.

Questions to help you understand yourself:

...

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Good meetings have an ideal outcome, not just a purpose. 

  • Decision-making meetings should get a decision made, include the stakeholders, present options or recommendations, and allow for dissenting opinions.
  • Informal meetings should make partic...

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Hiring is the opportunity to build the future of your organisation.

  • Hiring managers should list what they consider ideal candidates.
  • Interviews are first impressions, so try to create a great interview experience.
  • Seek out trusted recommendations.

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Scott Berkun’s Confessions of a Public Speaker is a practical and hilarious book that presents these powerful and evidence-based techniques that many people can borrow to share ideas with others and eventually become great communicators: continuous improvement, efficient preparation, practice, and getting timely feedback.

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