Listening influences up to 40% of a leader’s job performance
Beyond the spoken words, the tone of voice, body language, and what isn’t said also convey valuable information.
But most people overrate their listening skills.
112
364 reads
CURATED FROM
IDEAS CURATED BY
The idea is part of this collection:
Learn more about communication with this collection
How to synthesize information from multiple books
How to analyze a book
How to set reading goals
Related collections
Similar ideas to Listening influences up to 40% of a leader’s job performance
The Three Laws Of Performance: Law 2
Our language shapes our perception.
How a situation occurs, arises in language. Most people don’t realize the profound impact of our language on our thoughts, feelings and behaviours. Language is much more than our spoken/written words. It also includes our body langua...
Communication is more than just words
It also includes body language:
- 55 percent of what you convey comes from your body language.
- 38 percent comes from your tone of voice.
- Only 7 percent is from the words you choose.
You don't want to argue over the phone or email as they are stripped of ...
1.b. Tactical Empathy: Strategic Listening
Strategic Listening: Tactical empathy elevates listening from a passive to an active strategic tool. It's not just about hearing words but about understanding the emotions and intentions behind them. This involves listening for what is not said—silences, ...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates