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Having testimonials that say “they’re great!” certainly don’t hurt, but I don’t think they help much either. People may question if they’re true statements or not, but beyond that they don’t really tell you much.
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“I needed more traffic to my site, so company x helped me rank higher and doubled my Google traffic.”
“My website was loading very slowly, and company y improved the load time from 3.2 seconds to just 1.3!”
“We were getting a lot of traffic to our site, but only 1.3% of visitors were buying our products. Company z helped increase that to 3.5%, nearly tripling our sales for the month!”
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CURATOR'S NOTE
The key to that kind of statement is that new potential customers can put themselves in the shoes of your past customers. Knowing that you are “great” is fine, but knowing that you can solve the specific problem that they’re struggling with is gold.
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