Empathy vs. sympathy: understanding key differences - Deepstash
How To Become a Better Decision-Maker

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Understanding the importance of decision-making

Identifying biases that affect decision-making

Analyzing the potential outcomes of a decision

How To Become a Better Decision-Maker

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What is empathy?

What is empathy?

  • Feeling what someone else feels
  • Actively listening to what they have to say
  • Not judging
  • Being aware of nuances and non-verbal cues
  • Discovering their perspective
  • Acknowledging everyone's feelings.

Empathy is the ability to understand and share a person’s feelings. An empathetic person can feel someone else’s emotions, regardless of their personal experiences.

You’re able to discover their perspective with awareness of non-verbal cues. You’re also able to simply listen without feeling forced to provide unwanted advice.

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What is sympathy?

  • Having thoughts about what someone feels
  • When in conversation, giving unasked advice
  • Passing judgment
  • Only noticing the surface level issue
  • Understanding only from your perspective
  • Ignoring or suppressing your own emotions.

Unlike empathy, practicing sympathy doesn’t mean you feel what someone else feels. Instead, you feel pity or sorry for someone else’s feelings.

You feel bad for someone, but you don’t understand how they feel.

A sympathetic approach only provides a surface-level understanding of someone else’s situation. This understanding is typically from your perspective, not theirs.

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CURATED BY

melisfloyd

Charity officer

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