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Understanding the importance of decision-making
Identifying biases that affect decision-making
Analyzing the potential outcomes of a decision
Empathy is the ability to understand and share a person’s feelings. An empathetic person can feel someone else’s emotions, regardless of their personal experiences.
You’re able to discover their perspective with awareness of non-verbal cues. You’re also able to simply listen without feeling forced to provide unwanted advice.
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Unlike empathy, practicing sympathy doesn’t mean you feel what someone else feels. Instead, you feel pity or sorry for someone else’s feelings.
You feel bad for someone, but you don’t understand how they feel.
A sympathetic approach only provides a surface-level understanding of someone else’s situation. This understanding is typically from your perspective, not theirs.
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