Learn more about productivity with this collection
How to create customer-centric strategies
The importance of empathy in customer success
The impact of customer success on business growth
Execute Your Most Important Priorities With Excellence
It is imperative to narrow the focus to the few most important priorities that will make the biggest difference. Everyone in the organization must understand these priorities and how their daily work connects. With clear goals, strong alignment, and a system for daily focus and accountability, the best organizations make rapid progress even in very uncertain times. Is everyone in your organization clear on the most important priorities? Do you know if their daily actions align with those priorities?
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113 reads
Increase Trust to Increase Speed
In low-trust environments, friction grows, the speed slows, and cost increases significantly. The combination of slow speed and high costs is a killer and will greatly diminish the ability of your teams to come up with new innovative ways to work, serve customers, and come together to navigate internal and external uncertainty. Do you have pockets of low trust in your organization that may slow you down when you can least afford it?
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78 reads
Achieve More With Less
More than ever, you need your people to be both effective and efficient. There is no time for wasted energy or for people to invest resources in the things that will not have the biggest impact. As most of your people have gone home to work, are you confident they have the tools necessary to focus their time and energy on the tasks and projects that will have the biggest impact?
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64 reads
Transform Fear Into Engagement
The combination of fear, anxiety and uncertainty come together to stifle productivity, innovation, and engagement. The best leaders help their people move quickly through the change cycle. As a result, they achieve greater levels of engagement in times of uncertainty. Have you appropriately equipped your leaders and your people to thrive?
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60 reads
Leading Your Sales Team During Uncertainty
Sales leaders have faced disruptions in the past, but this one is different. While all organizations are facing unique circumstances during this pandemic, one thing is true for every leader: How you fare during this crisis will come down to how well you execute your plan. Great execution isn’t just about knowing what to do, but doing what you know. Your team needs your leadership. Are you ready?
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40 reads
IDEAS CURATED BY
CURATOR'S NOTE
In times of great uncertainty, leaders are faced with one of two choices. Freeze to the point of inaction, allowing uncertainty to damage culture, performance, results, and significantly slow a return to greatness. Or, transform fear into engagement, execute with excellence, use the uncertainty as a time to actually increase trust, and help everyone in the organization prepare to do more with less.
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