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De-escalate Office Tension

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Shifting Perspective In Problem Solving

Shifting Perspective In Problem Solving

Sometimes, considering new options can be challenging when we have already developed some ideas while solving problems.

Some ways are helpful to improve flexibility & uncover what's missing

  1. Point of view analysis
  2. Assumption reversal
  3. Constraint release

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Point of View Analysis

Point of View Analysis

An effective approach to shift your current frame of mind to promote creativity.

  1. Form empathy
  2. Put yourself in another person's shoes
  • Think your business from the eyes of your competitor
  • Think about how they might experience a particular situation
  • Ask how they might behave if you change your strategy
  • Guess what they might think to compete against you in the current market
  • Consider which actions they might be taking to own your current customers

7

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Assumption Reversal

Assumption Reversal

Another way to boost creativity in problem solving.

Challenge long-held thoughts to have fresh perspective.

  1. List all explicit & implicit assumptions
  2. Walk through each assumption one by one
  3. Pressure test on them
  4. Think what new possibilities would be if the assumption is reversed

7

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Constraint Release

Constraint Release

Similar to assumption reversal, fresh ideas may be uncovered by releasing thoughts constraining our solution space.

Acknowledging you donot have specific restrictions up front in the process allows you to go deeper in solution development.

  1. Write down all constraints
  2. Consider each as if they are not true
  3. Think new possibilities

7

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