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How to create customer-centric strategies
The importance of empathy in customer success
The impact of customer success on business growth
Pele was one of the few who contradicted my theory: instead of 15 minutes of fame, he will have 15 centuries
Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing or learning to do.
Enthusiasm is everything. It must be taut and vibrating like a guitar string.
I am constantly being asked about individuals. The only way to win is as a team. Football is not about one or two or three star players.
Everything is practice.
Pele doesn't die. Pele will never die. Pele is going to go on for ever.
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