Isie Mckee's Key Ideas from Connect
by David L. Bradford, Carole Robin

Proactively develop connections by finding common ground, asking questions, listening deeply, sharing yourself vulnerably, and following up.

True bonds require consistent investment and reciprocity over time.

Strengthen work relationships by showing interest in colleagues' lives, discovering shared interests, providing support, mentoring newcomers, resolving conflicts quickly, and collaborating creatively.

Enhance close relationships by reminiscing positively, expressing affection, celebrating milestones, trying new activities together, managing differences, and taking responsibility for growth.

• Effectively networking expands connections.
• Contribute value, find shared passions, make introductions, avoid superficiality, follow up, and persist over time.
• Build trust and help others.

Listen deeply and ask thoughtful questions to understand others' perspectives before reacting. Validate feelings. Express appreciation. Avoid judgments and assumptions.

Communicate supportively.

Open up judiciously and respond sensitively to create mutual vulnerability.

Also discuss positive experiences, dreams, interests, and strengths to build bonds.

Address conflicts early, respectfully explain your perspective, hear the other out, apologize for overreactions, find solutions, compromise, forgive, let go and move forward.