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...has to work both ways, with members feeling like they have influence over the community and the community having influence over the members.
A community should be a place where members feel like they have a say in what happens. And for a community to have influence over its members, it simply has to provide them with value that they don’t want to lose.
Members of a community will have a history of experiences together and the belief that there will be more experiences together in the future.
These experiences form a long lasting, emotion connection. That’s why a community that goes through a crises often comes out much stronger because they’ve now shared a difficult situation, forging a strong emotional bond amongst members.