How David Sacks built the first bottom-up playbook for enterprise - Deepstash
How David Sacks built the first bottom-up playbook for enterprise

How David Sacks built the first bottom-up playbook for enterprise

Curated from: wfh.substack.com

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The "Consumerization" of Enterprise

The "Consumerization" of Enterprise

Slack, Dropbox or Zoom have applied specific strategies to win customers ā€“ tactics that resemble those of consumer companies rather than enterprise firms.

The go-to-market playbook for early-stage B2B founders:

  • Taking a consumer approach to enterprise
  • Product positioning through category-creation
  • Generating repeatable and non-associated revenue (e.g. ā€œcrossing the penny gapā€)
  • Building a strong sales organization

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Create a Category and Evangelize It

Create a Category and Evangelize It

Donā€™t compete head on with a category leading incumbent, create your own category. Category creation and becoming a ā€œcategory kingā€ allows new companies to bypass rivals and build in an uncontested space.

ā€œThe one who defines the category, wins the category. No one cares about your features. You have to talk about the larger problem that you're solving and how the world will be different if what you're doing works. Explain the change that you're bringing about in the world and why that's important.ā€ This can be done through content, PR or community.

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The Wilderness Period

The Wilderness Period

Is a period of internal struggles after the early enthusiasm of an MVP: ā€œYou try to sell your minimum viable product, encounter objections you hadnā€™t anticipated, race to code the new requirements (the new MVP), and repeat. The Wilderness Period can take two months, two years, or forever.ā€

Escaping the Wilderness Period requires clearly reverse-engineering your buyer and concisely answering the following questions about your product:

  • What immediate pain do you solve?
  • Who exactly is the buyer?
  • What is the sales motion?
  • How does the team and its belief system need to evolve?

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Business models of Bottom-up SaaS companies

SaaS companies typically choose between two product pricing strategies:

  • A freemium model uses aĀ functionality-based paywall. The benefit is that you may get lots of users & virality. The cons are that it reduces urgency to buy, paid marketing is hard and churn is big.Ā 
  • A free trial comes with more urgency, easier to do paid marketing but it's harder to scale.

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IDEAS CURATED BY

vladimir

Life-long learner. Passionate about leadership, entrepreneurship, philosophy, Buddhism & SF. Founder @deepstash.

Vladimir Oane's ideas are part of this journey:

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