The Pleasant Experience.

In Japan, phenomenal customer service is not limited to just high-end luxury shops and hotels. If you walk into any regular store, you will likely be greeted by an employee who will politely welcome you in, bow to you, and rush to help you as soon as they realize you need assistance. Their uniforms are crisp, clean, and appearance clearly cared for. The shelves are put together, the products aligned and organized. Floors are mopped, windows are clean, and when you exit the store, the employees say thank you, smile, and bow to you until you are a considerable distance from the exit.