Stay Focused - Deepstash
Stay Focused

Stay Focused

  • Your attention when apologizing should be on the impact of your words or deeds, not on your intention.
  • Zero in on the situation at hand and stay attuned to the needs of the person who is hurting.
  • It's not the two words 'I'm sorry' that heal the injury. The hurt party wants to know that we really get it, that we validate their feelings and care.


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The idea is part of this collection:

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