Great leaders know that finger-pointing does not solve problems. It only adds new ones.
Instead, a leader starts problem-solving by narrowing down the issue. When the problem has been addressed and potentially solved, they ask their team members what they learned from the experience and how they can improve vulnerable areas.
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"With great power comes great responsibility". We all know who said that, but it's so true.
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Great leaders only solve problems within their control. Ones connected to their biggest why. They ask:
Ask this question more than once. Stanier says he typically asks it at least three times, and rarely more than 5 times. “As a general rule, people ask this question too few times rather than too many,” he says.
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