• Why did I do that? You've probably asked yourself. We all have. How could I have been so stupid? What was I thinking?
• You weren't. That's the problem. Within that head of yours is all the reason and intelligence you need. It's making sure that it's deferred to and utilized that's the...

The key here is to seem imperfect, approachable, and human.

Have personal exchanges with your employees and co-workers. You don't need to build friendships, but there's no reason why you can't get to know each other. Personal working relationships are important for cultivating a sens...

Before discussing performance in a 1:1 meeting, check your empathy first. You want to add value and find out how your direct report feels.

• Does the person you're managing feel invested in your company or team goals?
• Does he/she feel as if you've got his/her back...