Would you believe that you can earn a lot more from your past clients rather than acquiring new ones?
How can you nurture and address clients' questions if you are busy networking and scaling your business?
Having reliable customer support can save you from the heartache of seeing your customers going to your competitors.
Do you want to take it to the next level?
"Reliable and Economical?"
Virtual Assistants might be the right fit for you.
MORE IDEAS FROM THE ARTICLE
Put yourself in the shoes of your customers, do you want to be heard?
Of course, you do!
It's a great thing to feel that a business care right?
Don't settle for customer service as a band-aid for customer concerns, make it a top priority to show that you really care by assigning a professional to do the job and engage with your clients.
We all know how fast a comment (especially a negative comment) spread like a wildfire right?
A customer who is not satisfied with your work/services can tell it to their friends or worst, put your business's video on Facebook or Youtube, give a bad comment about you and that can cause a collapse in your likings and followers.
Address these negative feedbacks as much as you gladly receive positive ones.
Also if customers can't find someone to talk to regarding their concerns, where do you think they'll go?
Allowing yourself to take back the time that you might be losing from mundane tasks such as customer support is a BIG LEAP towards your business scalability.
Focusing your time and energy into activities that develop or enhances your products and services is a game changer for your business.
Let your Customer Service Team handle your customers while you handle the things that send your business to the moon and beyond.
A human body can only do things in a specific amount of time and you can run out of motivation if you do everything in your business.
Life will get to you, Government will chase you about your tax, Your son or spouse might need you at some point and your Business can get sick too.
When all of these elements attack you at the same time, and you need to answer a call from a client?
We both know that it's a disaster.
So use your time wisely and free some of it whenever you can.
Did you know that an average person spent 4866 hrs a year staring at their gadgets?
What does this mean?
We are in a world where having an online presence consumes more time than being in the physical world!
As Entrepreneur how we can take advantage of that?
You might think that it's easy peasy...
Just go fishing where the fish is...
But can you really just place your fish rod out there and wait till someone falls into your bait?
Customer-centric marketing is an approach to marketing that prioritizes the wants and needs of the customer over any other factor in regards to their interests.
Although their goal is to grow their business, customer-centric marketing shows us that they will be able to grow while at the same time ensure that their product or service can improve some aspect of the customers' work or life.
❤️ Brainstash Inc.