Ideas from books, articles & podcasts.
Would you believe that you can earn a lot more from your past clients rather than acquiring new ones?
How can you nurture and address clients' questions if you are busy networking and scaling your business?
Having reliable customer support can save you from the heartache of seeing you...
We all know how fast a comment (especially a negative comment) spread like a wildfire right?
A customer who is not satisfied with your work/services can tell it to their friends or worst, put your business's video on Facebook or Youtube, give a bad comment about you and that can cause a col...
Put yourself in the shoes of your customers, do you want to be heard?
Of course, you do!
It's a great thing to feel that a business care right?
Don't settle for customer service as a band-aid for customer concerns, make it a top priority to show that you really care by assign...
Allowing yourself to take back the time that you might be losing from mundane tasks such as customer support is a BIG LEAP towards your business scalability.
Focusing your time and energy into activities that develop or enhances your products and services is a game changer for your business...
A human body can only do things in a specific amount of time and you can run out of motivation if you do everything in your business.
Life will get to you, Government will chase you about your tax, Your son or spouse might need you at some point and your Business can get sick too.
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Customer Experience is not a myth. A lot of facts prove its importance is building and growing a profitable and successful company. Here are some stats to help you make better business decisions for 2022!
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