Principles to Remember
Do:
- Explain that you have a different opinion and ask if you can voice it.
- Restate the original point of view or decision so it’s clear you understand it.
- Speak slowly — talking in an even tone calms you and the other person down.
Don’t:
- State your opinions as facts; simply express your point of view and be open to dialogue.
- Use judgment words, such as “hasty,” “foolish,” or “wrong,” that might upset or incite your counterpart.
1.25K
2.13K reads
CURATED FROM
IDEAS CURATED BY
The idea is part of this collection:
Learn more about communication with this collection
Conflict resolution
Motivating and inspiring others
Delegation
Related collections
Similar ideas to Principles to Remember
7. Don’t make judgments
When you move on to expressing your concerns, watch your language carefully to avoid any “judgment words” such as “short-sighted,” “foolish,” or “hasty” that might set off your counterpart; one of his tips is to cut out all adjectives, since “the...
To master the art of personal magnetism
- Speak slowly. Visualize the slow, emphatic tone of a judge delivering a verdict.
- Pause. Those who show confidence often pause for a second or two between sentences.
- Drop intonation. Lowering the tone of your voice at the e...
5 Tips to Feel Confident
- Let your body do the talking. Body language and facial expressions can be just as important as your words. Your posture is key.
- Be mindful of your tone of voice. You make others feel at ease if your voice is calm and/or friendly.
- Be a good listener. How...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates