The first thing to understand is that conflict in the workplace is a reality. We can either live with it, ignore it or deal with it. We are often faced with conflict from early on in our careers but managing conflict is a key skill for effective management and can make the difference between a successful or unsuccessful manager.
Interpersonal conflicts happen in all areas of our lives and work is no different. It's not necessarily a bad thing to have conflict. As a matter of fact, most people with expertise in communication between humans will tell you conflict can be a good thing.
Like most people, you probably deal with your fair share of workplace annoyances. From the meeting that gets rescheduled yet again to managing your overflowing inbox or navigating the tricky world of team dynamics, your stress levels may spike multiple times throughout a single day.
image credit: DN Nation Here's the thing - leadership and conflict go hand-in-hand. Leadership is a full-contact sport, and if you cannot or will not address conflict in a healthy, productive fashion, you should not be in a leadership role. From my perspective, the issues surrounding conflict resolution can be best summed-up [...]