Documenting all of the steps that go into marketing, creating new products, sales, book keeping, everything.
The systems need to guide every aspect and stage of the business including solutions to problems that might arise. The model must provide consistent value to your customers. It must be operated by people with the lowest necessary level of skill. You have to make people expendable. Including yourself. Everything that you do in the business must be documented in the operations manual.
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CURATED FROM
A Summary Of The E-Myth Revisited, By Michael E. Gerber | by Jeffrey Marr | Medium
medium.com
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