Communication starter

To break the ice with a stranger or an acquaintance, comment on your shared situation. For example, commenting on the conference talk you've both just listened to, or the traffic or weather. You can also try giving a compliment, or ask the other person something about themselves....

... to help you connect with, motivate, and build trust with your employees:

• Send out situational information that is clear and measured about what you are doing about the business, and what employees could do to help.
• Let your employees ask questio...

• Challenge yourself and move out of your comfort zone.

• Be the first to start a new conversation. Many people around you may feel the same way. So forget about your worries and reach out to new people.

• Take a minute to think about the ...