Beware of switching lanes in turbulent environments

Leaders and members should be wary of adding more change to a rapidly changing situation.

In a turbulent environment with intense volatility, uncertainty, workload, and urgency, it’s important for both leaders and members to stay in their respective lanes and maintain the expected flow of information. In these settings, things are changing so fast that by the time an individual switches back to their assigned tasks, they’ve lost situation awareness and contributed to the chaos and confusion.