Cognitive empathy
It activates a mentalizing network in the brain, which differs from the emotional mirroring mechanisms of emotional empathy.
What you can do: When trying to resolve a conflict, reflect on what they are saying, and then neutrally paraphrase what they are saying or intending.
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Similar ideas to Cognitive empathy
Empathy
- Cognitive and emotional empathy: You can describe things in ways your colleagues can understand because you are aware of different perspectives.
- Good listening: You pay full attention to the other person and make sure you understand what they are saying.
Reflect on what you’re hearing
Paraphrase what the person has said back to you.
When we reflect back what another person is saying, we are making them feel heard and understood. When people feel genuinely heard, they feel connected.
1.d. ACTION PLAN: Tactical Empathy
Enhance Your Observational Skills: Pay close attention to non-verbal cues such as facial expressions, gestures, and postures in your daily interactions. Cues about person's feeling
Practice Reflective Listening: Make a consc...
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