Cognitive empathy - Deepstash
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Cognitive empathy

It activates a mentalizing network in the brain, which differs from the emotional mirroring mechanisms of emotional empathy.

What you can do: When trying to resolve a conflict, reflect on what they are saying, and then neutrally paraphrase what they are saying or intending.

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Transference

It is a psychological phenomenon in which conversational or relational partners activate earlier memories. As a result, we may unconsciously repeat conflicts from the past that have nothing to do with the current relationship.

What you can do: Ask yourself, “Am I responding to thi...

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Emotional contagion

Our emotions can be easily transferred to another person without us even knowing about this. This can also happen through large-scale social networks without in-person interactions or nonverbal cues. Our negative emotions such as anger are transferred more easily than positive ones. 

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Our relationships impact our brains

Your brain is the place that processes where you perceive, understand, remember, evaluate, desire, and respond to people.

How we perceive people are a mix of who they are and what we make of them in our brains.

We can likely change our brains to alter the ways in whi...

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Empathy

  • Cognitive and emotional empathy: You can describe things in ways your colleagues can understand because you are aware of different perspectives.
  • Good listening: You pay full attention to the other person and make sure you understand what they are saying.

Reflect on what you’re hearing

Paraphrase what the person has said back to you.

When we reflect back what another person is saying, we are making them feel heard and understood. When people feel genuinely heard, they feel connected.

1.d. ACTION PLAN: Tactical Empathy

Enhance Your Observational Skills: Pay close attention to non-verbal cues such as facial expressions, gestures, and postures in your daily interactions. Cues about person's feeling

Practice Reflective Listening: Make a consc...

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