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Cognitive empathy
It activates a mentalizing network in the brain, which differs from the emotional mirroring mechanisms of emotional empathy.
What you can do: When trying to resolve a conflict, reflect on what they are saying, and then neutrally paraphrase what they are sa...
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It is a psychological phenomenon in which conversational or relational partners activate earlier memories. As a result, we may unconsciously repeat conflicts from the past that have nothing to do with the current relationship.
What you can do: Ask yourself, “Am I responding to thi...
Your brain is the place that processes where you perceive, understand, remember, evaluate, desire, and respond to people.
How we perceive people are a mix of who they are and what we make of them in our brains.
We can likely change our brains to alter the ways in whi...
Our emotions can be easily transferred to another person without us even knowing about this. This can also happen through large-scale social networks without in-person interactions or nonverbal cues. Our negative emotions such as anger are transferred more easily than positive ones.
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It is the ability to manage our own emotions and react to the emotions of others.
People who exhibit emotional intelligence have the less obvious skills necessary to get ahead in life, such as managing conflict resolution, reading and responding to the needs of others, and keeping th...
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Some form of conflict is a normal part of our personal and professional lives. While it’s OK to never be completely comfortable with confrontation, being able to resolve issues effectively means accepting it as a healthy part of communicating with others.
Disagreeing provi...
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According to leading counter-terrorism experts, the same methods that aid communication and co-operation with terrorists and criminal suspects can be applied at home and work to solve relationship issues.
As people turn hostile, and the conversation gets harder, the techniques usually used...
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