It doesn't make sense to hire smart people and then tell them what to do. We hire smart people so they can tell us what to do.
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Organizations often hire smart and talented people, but then create cultures and decision-making processes that do not encourage them to raise concerns or make suggestions.
Everyone is encouraged to look at the positive interpretations, which leads to "self-reinforcing stupidity."
"Never tell people how to do things. Tell them what to do, and they will surprise you with their ingenuity."
Flattery is not the same as acknowledgment. Flattery is either a cliche or insincere, whereas acknowledgment is about giving people due credit and making them feel seen.
To influence people and build a connection, tell people what they did right, not what they did wrong. That encourage...
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