Learn more about personaldevelopment with this collection
Conflict resolution
Motivating and inspiring others
Delegation
Trust people to help you
Taking responsibility means sacrificing your pride, not pumping your ego. It also means showing trust in people to help you.
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Be proactive about solutions
Pinpoint how did the mistake happen and where things went wrong. Then ask yourself what you can do to fix the problem.
Assess if you need help or you can fix it on your own. Don't try to sweep it under the rug--that could backfire.
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Public apologies
Expect to make public apologies.
Use them to cure yourself and your whole company of being defensive. Of course, do whatever you can to not repeat a failure.
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Own it
Take responsibility for whatever you did and understand the possible impact.
Give yourself room to be wrong, and don't defend yourself in hindsight. Defensiveness is your number one enemy.
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Communicate with those affected
Communicate the mistake to those affected or to those who can help, in ways that appeal to people's humanity.
Be sincere. Show that you care to fix it. Be honest about your struggles.
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Other curated ideas on this topic:
Help people
Selfish doesn’t spread.
Not only is it the right thing to do, but it will get you noticed by the people you help and the people they know.
Inspiring Trust
In order to build more trust, you need to find ways to apply them and also grab opportunities to teach them and convey your messages to others.
The prime difference between a leader and a manager is that the leader inspires trust. if a manager distrusts his employees, his judgment could be...
Seeking Help Is Strength
By taking an active step in seeking help or advice, you’re actually taking control of your life, and not letting external circumstances (such as what people think) affect how you behave and perform. It is courageous to accept your weaknesses.
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