Learn more about communication with this collection
Conducting effective interviews
Identifying the right candidates for the job
Creating a positive candidate experience
As a general rule, men tend to feel competitive in person and turn what should be a conversation into a contest we think we need to win.
The opposite is true if you're a woman hoping to persuade other women. According to the researchers, women are "more focused on relationships," so in-person communication tends to be more effective.
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Always know your audience. Don't push for instant agreement if someone's personality style makes that unlikely. But don't ask for thought and reflection if your audience loves to make quick decisions and move on.
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Tossing in an occasional--and heartfelt--curse word can actually help instill a sense of urgency because it shows you care.
Authenticity is always more persuasive. And if you feel strongly enough to slip in a mild curse word, feel free.
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Research shows humans prefer cockiness to expertise. We naturally assume confidence equates with skill.
So stop saying, "I think" or "I believe." Stop adding qualifiers to your speech. Stand behind your opinions--even if they are just opinions--and let your enthusiasm show. Pe...
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While it's tempting to use scare tactics, positive outcome statements tend to be more persuasive.
So if you're trying to produce change, focus on the positives of that change. Take your audience to a better place instead of telling your audience what to avoid.
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Sharing an opposing viewpoint or two is more persuasive than sticking solely to your argument.
The people in your audience are more likely to be persuaded when they know you understand they could have misgivings. So talk about the other side of the argument--and then do your best to ...
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Remarkably persuasive people understand how to frame and deliver their messages, but most important, they embrace the fact that the message is what matters.
Be clear, be concise, be to the point, and win the day because your data, reasoning, and conclusions are beyond reproach. And a...
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Gaining agreement has an enduring effect, even if only over the short term. So instead of jumping right to the end of your argument, start with statements or premises you know your audience will agree with. Build a foundation for further agreement.
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Unconsciously, we tend to choose charming opposite-sex friends, and it is the first step towards later getting interested in a romantic way with the same friend, ending the platonism.
This trait of preferring attractive opposite-sex friends is found more in men.
Communication is often more effective when we meet the other person where they are mentally and emotionally.
Allow the other person to start with what's on their mind. By being open and interested, you foster a greater connection. In turn, they may be more open and responsive to you.
When you post something controversial online, you're inviting people with different views to engage. In some cases, you may feel so strongly about a certain topic that you think it is worth putting out there, regardless of the consequences.
However, the most polarising topics are best ...
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