11 Keys to Mastering Difficult Conversations
We are acutely aware of the voices of people we consider important, and the way we feel about another person shifts the way we speak. The tone of our voice, more than the words themselves, can give away how we feel.
SIMILAR ARTICLES & IDEAS:
When having a difficult conversation, be direct and get to the point quickly.
Difficult conversations become even more difficult when the delivery...
The more clarity you can provide, the better the critique will be received during a difficult conversation.
Be honest and thorough with your feedback, and fully clarify why you're having the conversation. Offer as many concrete examples as possible so the person understands you're not just pulling things out of thin air.
The more prepared you are, the easier it will be to stay even tempered and not get flustered, and therefore deliver a more solid critique.
When you commit to a conversation, focus all of your energy on the conversation. Nothing will turn someone off to you like a glance at your phone.
By concentrating on what drives you and makes you happy as an individual, you become a much more interesting person.