- Intention: Know what you want to say and be clear about your objective.
- Organization: Take the time to organize your thoughts and deliver them in a straightforward way.
- Framing: “I think" and "I feel” are much more effective than starting with “you,” which puts people on the defensive.
- Affirmation: Do people understand what you are saying? Asking if information makes sense may reveal a potential problem.
135 people saved this idea