The Most Underrated Skill for Creatives? Empathy.
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It gives us the ability to put ourselves in other people’s shoes so we can see and feel from their perspective:
Being cognizant of how your behavior affects others is at the heart of emotional intelligence.
Think about these questions: What types of behaviors drive you crazy? Where does your anxiety show up? What do you do when you don’t feel heard? How do your resentments show up in interactions with others?
Rather than stigmatizing failure, a growth mindset embraces it as a necessary part of progress.
Proactively finding positive outcomes despite any challenges helps build resilience.
Long before solutions are offered and significant time is spent, make sure to identify the real problem before jumping into solutions.
In order to get into problem-solving mode, you need to understand the true problem at hand, identify challenges in the way, resist simple solutions, identify constraints and pathways to feasibility, and, above all, make sure you’re open to experimentation.
Among the most effective skills to learn in order to resolve conflict are mastering deep listening, mediation and facilitation. Giving people the benefit of the doubt and leading with curiosity are also powerful tools.
Most of us have little to no training with expressing negative emotions and our default reaction is to avoid discomfort, pretend nothing is wrong, or unconsciously become passive aggressive.
You need to be clear about what you want and what you’re willing to let go of to get it.
On top of understanding another’s perspective and being resilient, work demands that we find pathways to being effective. This requires negotiation and persuasion.
A great leader recognizes that trust, transparency, inclusivity, and respect are essential pillars upon which a vibrant company culture is built.
They understand that it’s not enough to build culture, it needs to be protected and maintained. A great leader also needs to make difficult decisions and hold everyone, including themselves, accountable.
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