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How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
Best Practices
The term is loaded but the phrase “best practices” can make a huge difference when it comes to creating long term supportable solutions vs. short term throwaway solutions.
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Documentation
For a Citizen Developer to build a long term solution they need to be cognizant of the fact they may not be the developer who supports their application a year from now. Even more common, if they’re a skilled citizen developer, they may be called to task to support someone else’s application. Ded...
4
12 reads
Standards
Organizationally, coordinating your citizen developers around design standards for solution types, business branding, and usability helps mitigate the chaos and encourages a shorter learning curve when users are working with solutions built by different developers.
4
46 reads
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Don't invest if you don't understand
You've worked very hard for your money. Don't gamble on investments you don't understand, nor listen to pitches unless you solicited them.
There is a huge difference between long-term and short-term investing. Many people don't invest in stocks because they are afraid of l...
Slow learning and the power of mistakes
- Fast and easy is a no-go when it comes to learning. Painful and uncompetitive as it may sound, slow and difficult is the proper approach to learning.
- We want knowledge that is durable (it sticks) and flexible (it can be applied broadly).
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