Learn more about remotework with this collection
How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
Process
A process is a formal, well-structured communication vehicle. It can be a heavily engineered six-sigma process or it can be a well-structured regular meeting. The size of the process should be scaled up or down to meet the needs of the communication challenge that it facilitates.
For new companies, here are a few things to keep in mind:
- Focus on the output first: what should the process produce?
- Figure out how you’ll know if you are getting what you want at each step:
- Engineer accountability into the system – Which organization and which individual is responsible for each step?
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MORE IDEAS ON THIS
Give Ground Grudgingly
The following things that cause no trouble when you are small become big challenges as you grow:
- Communication
- Common knowledge
- Decision making
Specialization, organizational structure, and process all complicate things quite a bit and implementing them will...
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Organizational design
The first rule of organizational design is that all organizational designs are bad. With any design, you will optimize communication among some parts of the organization at the expense of other parts. Your goal is to choose the least of all evils.
The basic steps to organizational design:
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How to Scale
There are 3 things that we need to take care of when scaling a company:
- Specialization is needed because everybody cannot know everything. As you scale you will need people focused on bits of the org. Specialization creates complexity and the need for organization design.
- Organ...
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Time to scale a company
Often board members give entrepreneurs two bits of advice regarding scale:
- Get a mentor.
- Find some “been there, done that” executives who already know how to scale
These answers, while fine as far as they go have some important limitations. First, if you don’t know ...
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CURATED FROM
IDEAS CURATED BY
Related collections
Other curated ideas on this topic:
The Productivity Gurus
- Michael Porter exalted the leadership of productive management practices.
- Bill Smith, an engineer at Motorola, introduced the Six Sigma Method in 1986. It is a disciplined, data-driven approach for eliminating defects in any process. According to Six Sigma, productivity is more than ...
Make Sure Right People Are Doing Right Things Correctly
The Function Accountability Chart can be used to measure success and define who is responsible for what. Find out about your company’s functions. Then, let each of your executive team members fill in who is responsible for each function and what KPIs can be used ...
Innovation as communication process
If you strip away the perceived complexities and barriers from over-engineered internal systems and fear of failure, innovation is fundamentally a communication process.
It concerns most people and their social systems intersecting with technological infrastructures and economic forces, to ...
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