The Function Accountability Chart can be used to measure success and define who is responsible for what. Find out about your company’s functions. Then, let each of your executive team members fill in who is responsible for each function and what KPIs can be used to measure success.
To use a Process Accountability Chart first identify the key processes of your firm. Give one person oversight for each process. Next, outline which KPIs such as time, quality, and cost, measure the process. Describe how you’d like to improve each process and map who is involved in each of its critical steps.
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