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How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
Remain hopeful
Hope allows you to come up with creative solutions to the disputes at the core of the conflict.
You may see a way out of what seems to be a locked battle of wills. This is what happens in ordinary problem-solving, when thinking outside of the box can help all sides come up with a solution.
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Switch perspectives
Stepping into the mindset of those you argue with allows you to figure out what’s influencing them.
Showing empathy will lower the temperature of the debate and allow both of you to come to a resolution.
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Try to appear open-minded
If you appear to be giving the other side’s position a thoughtful review, then the solution you propose will seem to be far more sensible. Furthermore, your opponent may come to your side without you having to do anything other than listening.
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Keep your emotions under control
Emotions play an important role in the conflict by altering how you appraise the situation.
Stay calm and don't lose your temper. If you lose your temper, you’ll only antagonize your opponent, which will further heighten his or her wrath.
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Respect your opponent
- A successful argument within a relationship remains compartmentalized. Don’t let it lead to questioning the entire basis of the relationship.
- Don’t insult or degrade your opponent. Show that you meant “nothing personal” in the dispute.
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Know your facts
How many times have you made a claim about some piece of trivia only to realize, as soon as you’ve made that claim, that you’re completely wrong?
Stop and think before you make such errors, and you’ll be less likely to lose, whether the matter is trivia or a truly important
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Lesson 5
You need to be a creative thinker to succeed in the new world.
The new world is full of opportunities, but you need to be creative to find them. You need to be able to think outside the box and come up with new solutions to old problems.
Divergent Thinking
Divergent Thinking is a method of thinking that allows us to consider various solutions to a problem and discover new points of view. It is also known as thinking “outside of the box.”
How to use this: “I was able to do some divergent thinking after journaling this morning....
The Lost Art Of Critical Thinking
Asking fresh questions is essential to critical thinking, and for solving problems that appear unsolvable to rigid minds.
Thinking outside the box, a well-known cliché involves asking uncomfortable or unheard of questions that may sound ridiculous to some.
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