Put your phone out of your reach - Deepstash

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4 Ways Your Non-Verbal Communication is Telling a Different Story Than Your Words

Put your phone out of your reach

Phones are altering the fabric of social life.

It's because researchers have found that people with access to their smartphone smile less at strangers, compared with those without devices.

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SIMILAR ARTICLES & IDEAS:

Our Image In A Professional Setting
Our Image In A Professional Setting

In a professional setting, our identity is largely governed by the perception of our peers, colleagues and bosses,

Our ‘image’ depends on how they measure the impact of our behaviour and ac...

Our Digital Image

People who want to hire us, invest in our companies or collaborate with us increasingly look at our digital footprints on LinkedIn, Facebook, Google and Twitter to ‘profile’ us.

As we go more and more online, the way we are perceived digitally, in our display pictures, zoom videos, emails and social media provides a mountain of data for humans, and machines to make judgements about our personal and professional attributes.

Working With The Algorithm

As companies and individuals access our digital avatars and make their judgements, we have the ability to curate them and tell them a story that we want them to hear.

We need to understand the algorithms that are formulated to identify signals and patterns, and ‘hack’ them to our advantage.

The Art of Communication

We communicate with each other as a habit but miss a lot in what a conversation really holds.

Our lack of listening skills, our inner chatter, and the urge to speak about ourselves is clou...

Zeno
Zeno

“We have two ears and one mouth, therefore we should listen twice as much as we speak.”

Active Listening

When someone is coming to you for advice, you have to listen, with intent. You are not supposed to jump into a conclusion and start dishing out advice.

Usually, people just want someone to listen to their problems.

Effective communication

... is imperative for every successful business. Poor communication inevitably causes misunderstandings, confusion and conflicts that hinder productivity and professi...

Effective Communication is vital in business
  • It helps to create effective brand messaging.  It determines how your brand is perceived and also builds trust with customers.
  • Customer service relies on good communication. "60% of consumers have stopped doing business with a brand due to a poor customer service experience."  Microsoft’s 2016 Global State of Customer Service Report.
  • It enables positive team relationships.  Effective communication helps to unite teams and create a safe environment to express themselves.
  • It helps to prevent misunderstandings and conflicts. It can help to defuse a potentially explosive dispute while bad communication can set it off.

Worst Communication Mistakes
  1. Using a One-Size-Fits-All Communication Approach. Tailor the communication style to the intended audience.
  2. Speaking More and Listening Less. Listen to what is said, how it is said, and to what is not said.
  3. Assuming Instead of Asking More Questions.
  4. Using Negative Tone. Choose words carefully to eliminate negative reactions.
  5. Avoiding Difficult Conversations.

  6. Reacting, Not Responding.

  7. Not Keeping an Open Mind. Accept and respect differences, listen without judgment and consider all sides of an issue.