4 Types of Difficult People and How to Deal With Them | Science of People
Don't try changing people, try understanding them.
When you try to change someone they tend to resent you, dig in their heels, and get worse. The way to disengage a difficult person is to try understanding where they are coming from.
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When trying to understand difficult people, search for their value language.
A value language is what someone values most. It is what drives their decisions. For some people it is money; for others, it is power or knowledge.
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Accept them exactly as they are.
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