4 Types of Difficult People and How to Deal With Them | Science of People - Deepstash

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4 Types of Difficult People and How to Deal With Them | Science of People

4 Types of Difficult People and How to Deal With Them | Science of People

scienceofpeople.com

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  • The Downers (the Negative Nancys): almost impossible to please, they always have something bad to say. They complain, critique and judge. 
  • The Know It Alls: They like to show off and to impress. They use name-dropping and comparisons.
  • The Passives: They d...

Don't try changing people, try understanding them.

When you try to change someone they tend to resent you, dig in their heels, and get worse. The way to disengage a difficult person is to try understanding where they are coming from.

When trying to understand difficult people, search for their value language.

A value language is what someone values most. It is what drives their decisions. For some people it is money; for others, it is power or knowledge.

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