The 5 Elements of Drift’s Powerful Strategic Narrative - Deepstash
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The 5 Elements of Drift’s Powerful Strategic Narrative

Drift is a Web-Based, Live-Chat tool for salespeople and marketers. The company recently raised a $32 million round of series B capital. 

The sales pitch is the greatest ever, and follows the strategic story telling formula that has been effective for centuries.

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The Rise of Story-Led Differentiation

Product differentiation, by itself, has become indefensible because today’s competitors can copy your better, faster, cheaper features virtually instantly. Now, the only thing they can’t replicate is the trust that customers feel for you and your team.

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#2. Name the enemy

One of the most powerful ways to turn prospects into aspiring heroes is to pit them against an antagonist. Both Cancel and Gerhardt execute a total Ninja move by including themselves in the legions of marketers and salespeople seduced by the enemy. Instead, they’re inviting you to join them in a...

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#4. Position capabilities as “magic” for slaying “monsters”

Cancel's keynote doubled as a launch announcement for a new feature called Drift Email. With drift Email, prospects can react to an Email instantly by, for instance, booking a Demo without waiting for you to Email them back. Drift Email is smart, cannot be abused and is real-time.

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#5. Present your best evidence

Of course, even if you’ve laid out the story perfectly, audiences will be sceptical. As they should be since your Promised Land is by definition difficult to reach!

So you must present evidence of your ability to deliver happily-ever-after. The best evidence is stories about people—told in ...

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Drift’s Story Works Because They Tell It Everywhere—and Commit to Making It Come True

Cancel's entire team seems Maniacally focused on getting customers to the promised land. Once you pinpoint the promised land, you see monsters everywhere, each an opportunity for profitable new features. If drift hasn't already conjured up magic for Taming those beasts, it is on the way.

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#1. Start with a big, undeniable change that creates stakes

No matter what you’re selling, your most formidable obstacle is prospects’ adherence to the status quo. Your primary adversary, in other words, is a voice inside people’s heads that goes, We’ve gotten along just fine without it, and we’ll always be fine without it.

How do you overc...

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#3. Tease the “Promised Land”

It's wildly effective to introduce your promised land, as Drift does. However you do it, your promised land should be both desirable (obviously) and (b) difficult for prospects to reach without you. If you don't, you'll be a failure.

Instead, first, present a glimpse of the “Promised Land” ...

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