Meet criticism with empathy

• You can’t experience everyone else’s lives to fully understand them, but you can listen. Put aside your preconceptions or skepticism and allow the person you’re talking to a chance to explain how they feel. 
• Take up a contrary position to your own: If you think your bos...

Empathy is elicited when we perceive someone or something in need, when we value their welfare, and most importantly, when we take their perspective.

Eliciting empathy can be a very effective way to obtain support. But it stops working the moment the pain becomes too great, as the...

We all tend to take criticism personally, and get emotionally triggered. A better way is to be objective, and take criticism as if it is towards a third person. Simply pausing after it is given to us, and asking oneself a level-headed question about it being true is another good way to overcome a...