Practice active listening - Deepstash

Practice active listening

Check in as the feedback is coming by repeating back and affirming what you've heard.

Active listening gives you a break to process so that you can hear the truth that might be in the feedback without getting so defensive.

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Basics Of Active Listening

Asking people to talk and simply listening to them makes you a better conversationalist and extremely likeable.

The basics of active listening are:

  1. Do not interrupt, disagree or evaluate the other person’s words.
  2. Nod your head or make appropriate ackn...

Active listening

Active listening has three components:
Paraphrase: Repeat what they have said in your own words. "If I understand correctly... "
Inquire: "You mentioned you found our proposed price unacceptable. Help me understand how you came to this conclusion?"

How to get better at receiving feedback

  • The very first response to give when someone gives you feedback should be a response of gratitude. Don’t get defensive. 
  • Whether it’s praise, criticism or some other type of feedback, take the time to restate to the person giving it what you ...

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