Practice active listening

Asking people to talk and simply listening to them makes you a better conversationalist and extremely likeable.

The basics of active listening are:

1. Do not interrupt, disagree or evaluate the other person’s words.
2. Nod your head or make appropriate ackn...

Active listening has three components:
Paraphrase: Repeat what they have said in your own words. "If I understand correctly... "
Inquire: "You mentioned you found our proposed price unacceptable. Help me understand how you came to this conclusion?"

• The very first response to give when someone gives you feedback should be a response of gratitude. Don’t get defensive. 
• Whether it’s praise, criticism or some other type of feedback, take the time to restate to the person giving it what you ...