Organisational challenges during a pandemic

Organisations face 3 types of challenges during a pandemic:

• Traditional Demand: The need to satisfy the same customer demand as before but with a modified approach. 
• Emergent Demand: The need to satisfy a new customer demand that emerged from the pandemic
• The time period of changes: Forecasting how long these changes will last, whether temporary changes are likely to disappear once the pandemic is over or sustained changes that will become a regular part of your organization’s operations going forward.