Demonstrating employees' Impact - Deepstash
7 days with Seth Godin

Learn more about strategy with this collection

How to develop a growth mindset

How to think creatively and outside the box

How to embrace change

7 days with Seth Godin

Discover 31 similar ideas in

It takes just

5 mins to read

Demonstrating employees' Impact

Helping employees better connect with their customers gives them a better view of the impact their work is having.

Employees feel their work is more meaningful and appreciated, which increases their engagement.

5

21 reads

MORE IDEAS ON THIS

Connecting when it counts

Leaving customers to fend for themselves can make them less confident in their choices and the company.

Yet, when people notice that interaction is vital, employees are well-positioned to respond to customers' emergent needs. Employees can create value by reframing the service their employe...

5

28 reads

Letting customers lend a hand

When employees' effort to help is visible, customers not only appreciate and value their service more but often feel an urge to reciprocate. 

They will often take on some of the work themselves if the following conditions are met:

  • They know how they can help.

5

15 reads

Making the work sustainable

When employers help employees forge more meaningful connections between customers and employees, the organisation can become more profitable through higher prices, better word of mouth, increased loyalty, further purchases and cross-selling, and sales growth.

Some of that value should be in...

5

17 reads

Shifting the boundaries of the job

Instead of eliminating an employee, leaders should ask if they can tailor the job to reduce routinised, dead-end encounters with customers and allow the employee to respond to their needs.

Giving employees the time and space to focus on human tasks - connecting with other humans, and using ...

5

26 reads

The role employees could play in customer service

The role employees could play in customer service

Before the pandemic, technology made it possible to automate customer interactions, causing many managers to look for ways to eliminate jobs. However, taking that approach now would be a mistake.

Managers should instead focus on elevating employees to unlock more value by a...

5

38 reads

CURATED FROM

CURATED BY

jiltur

Higher education lecturer

Related collections

More like this

Disengaged Employees

Disengaged Employees

Engagement at work is a sign of employee motivation and resulting productivity. Unfortunately, only about 13% of people globally are engaged at work, and disengaged employees cost the economy $500 billion per year. Work engagement has a direct correlation with performance.

There is ...

Seeking A Good Match: Mentorship

Seeking A Good Match: Mentorship

Given the Great Resignation, employees are reclaiming their power, advocating for themselves, and seeking a better work experience.

This includes having mentorship available that is inclusive, measurable, and results-driven. With the shift to virtual work and employees becoming in...

Battle Burnout in Your Company for Good

Battle Burnout in Your Company for Good

  1. Be vulnerable with your customers. If you're adopting initiatives to prioritize employees' wellbeing, proactively let your customers know. It helps set expectations for how they can work with you, but it also gives them transparency into your culture, values, and priorities...

stash-superman-illustration

Explore the World’s

Best Ideas

200,000+ ideas on pretty much any topic. Created by the smartest people around & well-organized so you can explore at will.

An Idea for Everything

Explore the biggest library of insights. And we've infused it with powerful filtering tools so you can easily find what you need.

Knowledge Library

Powerful Saving & Organizational Tools

Save ideas for later reading, for personalized stashes, or for remembering it later.

# Personal Growth

Take Your Ideas

Anywhere

Organize your ideas & listen on the go. And with Pro, there are no limits.

Listen on the go

Just press play and we take care of the words.

Never worry about spotty connections

No Internet access? No problem. Within the mobile app, all your ideas are available, even when offline.

Get Organized with Stashes

Ideas for your next work project? Quotes that inspire you? Put them in the right place so you never lose them.

Join

2 Million Stashers

4.8

5,740 Reviews

App Store

4.7

72,690 Reviews

Google Play

Sean Green

Great interesting short snippets of informative articles. Highly recommended to anyone who loves information and lacks patience.

Shankul Varada

Best app ever! You heard it right. This app has helped me get back on my quest to get things done while equipping myself with knowledge everyday.

samz905

Don’t look further if you love learning new things. A refreshing concept that provides quick ideas for busy thought leaders.

Ashley Anthony

This app is LOADED with RELEVANT, HELPFUL, AND EDUCATIONAL material. It is creatively intellectual, yet minimal enough to not overstimulate and create a learning block. I am exceptionally impressed with this app!

Jamyson Haug

Great for quick bits of information and interesting ideas around whatever topics you are interested in. Visually, it looks great as well.

Laetitia Berton

I have only been using it for a few days now, but I have found answers to questions I had never consciously formulated, or to problems I face everyday at work or at home. I wish I had found this earlier, highly recommended!

Giovanna Scalzone

Brilliant. It feels fresh and encouraging. So many interesting pieces of information that are just enough to absorb and apply. So happy I found this.

Ghazala Begum

Even five minutes a day will improve your thinking. I've come across new ideas and learnt to improve existing ways to become more motivated, confident and happier.

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving & library

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Personalized recommendations

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates